TEAM FORMATION
A custom lineup of relevant skill is assembled from the world-class Design Laboratory consultant roster, representing a diverse panorama of experience, certifications, and personalities.
DUE DILIGENCE
In the discovery phase, the project team connects with client-side subject matter experts and validates the data it captures with key stakeholders. A \"current state document\" is created before any change is initiated. A project governance model is established so all participants are connected and accountable.
SCOPE DEFINITION
The team clarifies the business goals and tactical reach of the change management exercise underway, including whether it will touch software, data management, hardware, security infrastructure, employee workflow or instructional design.
IMPACT RAMIFICATIONS
The team forecasts the effect of the project throughout the client organization, defining risks and forming preemptive mitigation strategies.
SOLUTION DESIGN & DOCUMENTATION
A formal Business Requirements Document (BRD) becomes a touchstone for innovative, customized deliverables, revised to client specifications.
DEPLOYMENT
Design Laboratory teams go the distance and beyond to ensure their solutions work not only on paper, but in practice. An extended project framework can feature a continuous improvement loop for capturing, ranking and implementing further changes.